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Human Resources at TEAL
"Great Place to Work" Awards
TEAL Electronics has been recognized both by our employees and by the community as a
Great Place to Work. Recently, TEAL has been honored with the following awards:
The 2005 Workplace Excellence Award winners were chosen from a field of more than 140 employers based in San Diego county.
Of the over 70 companies with over 20,000 employees surveyed
for the "Great
Places to Work!" Award, TEAL's
employees rated us "best of the best", the country's top 25 places to work!
95% of our employees think TEAL is a great place to work, and that we place high value on
quality, customer service, profitability and training our people.
Culture
- Our employees care about what is going on and are involved. Employees report results to their peers at monthly meetings. The "Quality Spin" has become a tradition at TEAL and a symbol of our emphasis on being creative, brave, and motivated enough to attempt improvements.
- We "Value People" and invest in our employees through training and organizational development, by supporting outside education, through recognition and by providing challenging work.
Employee Satisfaction
- Employee satisfaction is NOT taken for granted at TEAL - it's measured. We use 360-degree feedback in performance evaluations and we're currently 98% on-time (one of our many measures). Casual dress code and informal facilities, which break down artificial walls and enhance communication at all levels. Tuition reimbursement program to invest in our shared future. Providing interest-free computer loans. Employee recognition programs (our Values include "Having Fun"!). Profit sharing with monthly feedback and quarterly bonus payout. Flexible work hours to accommodate family responsibilities. A safe, pleasant, professional and clean work environment
- An opportunity to make a difference and providing the necessary tools to make the difference.
Employee Development
- TEAL directs the highest percentage of resources to training our front-line employees. We hire unskilled workers and train them well. Over 90% of employees become certified in computer skills in order to use our on-line documentation system. We've conducted English as a Second Language (ESL) classes for non-native speakers, resulting in increased confidence and assertiveness. Production workers complete certifications in electronic assembly skills and learn Total Quality Management (TQM) practices.
- TEAL's Learning Center is available to all employees - on the time clock!
Our employee development efforts include:
- A formal career planning discussion during our annual performance review
- Peer coaches guiding new hires through a structured path to help them quickly gain success and learn our values
TEAL ranked in the 88th percentile for total investments in training as a percent of payroll. We invest approximately 4.5% of payroll, compared to our industry average of 1.5% for a company our size (www.astd.org).
Fairness, Equality, and Diversity
TEAL is an Equal Opportunity Employer. We have a diverse workforce.
- One-third of our senior management team are women. Many of our employees are from Hispanic, Asian and Pacific Islander decent.
- TEAL's job posting process and Employee Referral Program benefits our recruiting efforts .
Our Vision states, "...We improve quality through strong partnerships with our customers, employees..." which can only be done if everyone is valued for their unique contributions and has a fair chance at advancement.
Communication
TEAL fosters communication. We've created an atmosphere where employee opinions and ideas are respected and valued:
- Open communication where all ideas and questions are accepted and reviewed at team, work center and departmental meetings We ask employees for their input in our goal- and strategy-setting processes A monthly internal newsletter is a fun way to stay current
- High use of bulletin boards around the company to provide information regarding benefits, recreation, team updates and metrics
Leadership
"We win together" is one of TEAL's core Values. Our partnership with employees is stated in our Vision and is maintained in part by holding annual planning meetings with inputs from a majority of employees. This establishes a common vision with excellent buy-in.
- We provide constant feedback to employees as to how the company (and more importantly how each individual) is contributing to our overall success. This frees our managers to coach, not direct what our employees are achieving. Empowering employees by giving them the right tools (such as TQM training) and the authority to make their own decisions (along with the freedom to fail and try again) builds a sense of ownership and trust in employees.
- Providing leadership training for managers, supervisors and lead assemblers helps make sure that basic leadership skills are being constantly reinforced and used.
TEAL management is expected to lead by example, both inside the company (if it's not safe, don't do it; if it's not right don't ship it; etc.) and outside the company (community service project such as building a home for a family in Mexico).
By partnering with our employees, providing challenges, earning their trust and confidence, and rewarding success, TEAL has been able to grow into the leading provider of custom power solutions.
Business Practices
Our Values statement helps us ensure we operate with a high code of ethics in a legal, fair, and balanced manner. We're not in business just to make profits, but we must make profits to be in business. Profitability is a key part of our Values, and it's comforting for employees to know that TEAL is profitable each month of each year.
- We value results, not status symbols.
- We value success, and that requires that we don't accept mediocrity. Our employees know that TEAL has become a leader in its industry by consistently winning against competitors who don't share our focus on excellence and employees.
We strive to delight our customers with service that's above and beyond what they expect. We measure customer satisfaction every 6 months.
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